Last Updated: June 1, 2023
At Invest USA, we strive to provide exceptional investment advisory services and ensure your complete satisfaction. We understand that circumstances may arise where you might need to request a refund. This Refund Policy outlines the conditions under which refunds may be issued and the process for requesting them.
This policy applies to all services purchased directly from Invest USA. By using our services, you agree to the terms of this Refund Policy.
Invest USA offers a 100% satisfaction guarantee on all our services. If you're not completely satisfied with the quality of our investment advisory services, we will provide a refund or credit at our discretion.
This guarantee applies to both one-time consulting services and subscription-based advisory packages.
You may be eligible for a refund in the following circumstances:
To be eligible for a refund, you must notify us of the issue within:
Refund requests submitted after these timeframes will be evaluated on a case-by-case basis and may be subject to additional limitations.
Refunds will be issued using the same payment method used for the original purchase. The time it takes for the refund to appear in your account depends on your payment provider and may take:
In some cases, we may offer service credits instead of monetary refunds, particularly for partial refunds or as an alternative solution to address service issues.
You may cancel your subscription at any time by contacting our customer service team or through your account settings on our website. Upon cancellation:
Subscription services will automatically renew unless canceled prior to the renewal date. If you are charged for a renewal and request a refund within 7 days of the renewal date, you may be eligible for a full refund of the renewal charge.
The following services and situations are generally not eligible for refunds:
However, we will evaluate each situation individually and may make exceptions based on circumstances.
Invest USA provides investment advice and information based on our professional judgment and analysis. However, we cannot guarantee specific investment returns or performance outcomes. Refund requests based solely on investment performance or market movements will not be approved.
All investments carry risk, including the potential loss of principal. Our advisory services focus on providing quality information and guidance, not guaranteeing specific financial results.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following any changes constitutes your acceptance of the revised Refund Policy.
This policy was last updated on the date shown at the top of this page.
If you have any questions about this Refund Policy or would like to request a refund, please contact us at:
Email: [email protected]
Phone: +445437374167
Address: Studio 68c Ella Road, South Sarahchester, WR2 4RX, United Kingdom
Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT